momo99 is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our online betting platform. We process your data in accordance with international data protection standards.
All personal data transmitted to and from momo99 is encrypted using 256-bit SSL technology, the same standard used by major banks worldwide.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide our services.
You have the right to access, correct, or delete your personal data at any time. Contact our support team to exercise your rights.
Your data is stored on secure servers with restricted access, regular security audits, and comprehensive backup systems to prevent data loss.
momo99 complies with international data protection regulations including anti-money laundering laws and responsible gaming requirements.
We retain your data only as long as necessary to provide our services and comply with legal obligations, typically up to 7 years after account closure.
Welcome to the momo99 Privacy Policy. This document explains how momo99 collects, uses, discloses, and protects the personal information of users who access our online betting platform. By creating an account or using our services, you consent to the data practices described in this policy.
momo99 recognizes the importance of protecting your privacy, particularly in the context of financial transactions and gaming activities. We are committed to maintaining the confidentiality, integrity, and security of all personal data entrusted to us. This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the momo99 platform.
This policy applies to all users accessing momo99 services from Indonesia or any other jurisdiction where we operate, including residents of Jakarta, Surabaya, Medan, Bandung, Bali, and all other Indonesian cities and provinces. If you have any questions about how we handle your personal information, please contact our privacy team using the details provided at the end of this document.
For the purposes of applicable data protection legislation, the data controller responsible for your personal information is momo99, operating under our international gaming license. We determine the purposes and means of processing your personal data when you use our platform.
As the data controller, momo99 is responsible for ensuring that your personal information is processed lawfully, fairly, and transparently, and that appropriate technical and organizational measures are in place to protect your data against unauthorized access, loss, or misuse.
momo99 collects various types of personal information to provide our betting and gaming services, verify your identity, process transactions, and comply with legal obligations. The information we collect falls into the following categories:
When you create a momo99 account, we collect:
To comply with anti-money laundering regulations and verify your identity, we collect:
We automatically collect information about your activity on the momo99 platform:
When you access momo99, we automatically collect technical data:
We collect and store records of your communications with momo99, including:
momo99 uses your personal information for the following purposes:
With your consent, we may use your information to:
You can opt out of marketing communications at any time by adjusting your account settings or clicking the unsubscribe link in our emails. Please note that you will continue to receive essential service-related communications (transaction confirmations, security alerts, account notifications) even if you opt out of marketing.
Important: We never use your personal data for purposes beyond those described in this Privacy Policy without obtaining your explicit consent. If we intend to process your data for a new purpose, we will notify you and, where required by law, seek your consent before proceeding.
Under international data protection laws, momo99 must have a lawful basis for processing your personal information. We rely on the following legal bases:
Processing is necessary to perform our contract with you (the Terms & Conditions you agreed to when registering). This includes account creation, transaction processing, game provision, and customer support.
Processing is necessary to comply with legal obligations, including anti-money laundering regulations, gaming license requirements, tax reporting, and responding to lawful requests from authorities.
Processing is necessary for our legitimate business interests, including fraud prevention, platform security, service improvement, and internal analytics, provided these interests do not override your fundamental rights and freedoms.
For marketing communications and certain optional data processing activities, we rely on your explicit consent, which you can withdraw at any time.
momo99 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients:
We share data with trusted third-party service providers who assist us in operating the momo99 platform:
All service providers are contractually bound to protect your data and use it only for the specified purposes. We conduct due diligence to ensure they maintain adequate security measures.
We may disclose your information to law enforcement, regulatory bodies, courts, or government agencies when:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal data.
We may share your data with other third parties only with your explicit consent, which we will request before any such disclosure.
When sharing data with third parties, momo99 follows the principle of data minimization, sharing only the minimum information necessary for the specific purpose. For example, payment processors receive only transaction details, not your complete betting history.
momo99 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
In the unlikely event of a data breach that poses a risk to your rights and freedoms, momo99 will notify you and relevant regulatory authorities in accordance with applicable data protection laws, typically within 72 hours of becoming aware of the breach. The notification will include details of the breach, the likely consequences, and the measures we have taken or propose to take to address the breach.
momo99 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations:
While your momo99 account is active, we retain all account information, transaction history, and betting records to provide continuous service and support.
After you close your account (whether voluntarily or through account termination by momo99), we retain certain data for legal and regulatory compliance purposes:
Once the applicable retention period expires and we no longer have a legal obligation to retain your data, we will securely delete or anonymize your personal information in accordance with our data deletion procedures.
Under applicable data protection laws, you have the following rights regarding your personal information:
You have the right to request a copy of the personal data we hold about you. To exercise this right, contact our support team. We will provide the information in a structured, commonly used, and machine-readable format within 30 days of your request.
If any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most information directly in your account settings, or contact support for assistance.
You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent. However, we may retain certain data if required by law (e.g., AML regulations require us to retain financial records for 7 years).
You can request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or when you have objected to processing based on legitimate interests.
You have the right to receive your personal data in a portable format and transmit it to another data controller where technically feasible.
You can object to processing of your personal data based on legitimate interests or for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
If you believe momo99 has not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
How to Exercise Your Rights: To exercise any of these rights, please contact our privacy team at [email protected] with the subject line "Data Privacy Request." We will respond to your request within 30 days. We may need to verify your identity before processing your request to protect your personal information from unauthorized access.
momo99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our services.
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the momo99 platform and limit your access to some features. Most browsers allow you to refuse cookies, delete cookies, or alert you when cookies are being sent.
Some cookies on the momo99 platform are placed by third-party service providers (e.g., game providers, analytics services). These third parties have their own privacy policies governing their use of cookies.
momo99 operates internationally, and your personal data may be transferred to, stored in, and processed in countries outside Indonesia. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
These safeguards may include:
Our servers and data processing infrastructure are hosted in secure data centers that meet international security standards. All international data transfers are encrypted in transit.
momo99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will notify you by:
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Your continued use of momo99 services after changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you must cease using our services and close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how momo99 handles your personal information, please contact our privacy team:
For data subject rights requests (access, correction, deletion), please include "Data Privacy Request" in your email subject line and provide your full name, account username, and specific details of your request. We may need to verify your identity before processing your request to protect your personal information.
At momo99, we are committed to privacy by design principles. This means we consider data protection at every stage of our platform development and business operations. We collect only the data we need, use it only for specified purposes, and implement strong security measures from the outset. Your privacy is not an afterthought—it is fundamental to how we operate.
Our team is here to help clarify any aspect of how we handle your personal information.
Learn more about momo99 on our About Us page, or review our Responsible Gaming policies to understand our commitment to player protection.